Privacy Policy

1. Introduction

TaskClock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our time tracking and task management platform (the "Service").

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Email address, name, phone number, and company name when you create an account.
• Timesheet Data: Hours logged, task descriptions, dates, and associated customer and team information.
• Task Data: Task titles, descriptions, priorities, status, comments, and attachments.
• Team Data: Team member names, email addresses, and roles.
• Usage Data: Information about how you interact with the Service, including pages visited, features used, and actions taken.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Authenticate your identity and manage your account
• Process timesheet submissions and generate reports
• Facilitate collaboration between team members and customers
• Send transactional communications (OTP codes, notifications)
• Provide AI-powered features for TaskClock Intelligence subscribers
• Analyze usage patterns to improve the Service

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you explicitly share timesheets or tasks with customers, team members, or observers.
• Service Providers: With third-party providers who help us operate the Service (hosting, email delivery, analytics).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure OTP-based authentication, role-based access controls, and enterprise-grade infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Export your data in a portable format
• Object to or restrict certain processing of your data

To exercise these rights, please contact us at the email address below.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies or tracking pixels. Our analytics are privacy-focused and do not involve cross-site tracking.

9. AI Features (TaskClock Intelligence)

If you use TaskClock Intelligence features, your timesheet and task data may be processed by AI models to provide suggestions, insights, and analytics. This processing occurs securely and the data is not used to train external AI models. You can opt out of AI features at any time by downgrading to the Standard plan.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@taskclock.ai.